Help
Getting your first check running, and where to look things up.
Getting started
Create an account and add a driver
Name, date of birth and address — the details DVLA match a licence against — plus the role they drive for you, from company car to HGV articulated.
Send the consent link
The driver gets a secure single-use link by email, valid for 14 days. They enter their 16-character driving licence number on their phone — under two minutes.
Buy credits and run the check
Each check uses one prepaid credit; if DVLA can't return an answer, the credit is refunded. The result comes back as a pass, concern or fail verdict.
Let the re-checks run
Every driver is re-checked automatically — quarterly as standard, monthly at six or more penalty points or any licence problem. Nothing to diarise.
Before you start
Reading a result
- Driving licence status: valid, revoked, disqualified
- Penalty points and endorsement codes (SP30, IN10, DR10)
- Driving licence categories explained (B, BE, C1, D1)
- Photocard driving licence expiry: what it really means
- Provisional vs full driving licence: the difference
- How a UK driving licence number is made up
Not answered here? The FAQ covers verdicts, consent and pricing in more depth, and all nine guides are free to read.